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Hubspot Marketing Operations Consultant

Careers

POSITION SPECIFICATIONS

Position Title
Hubspot Marketing Operations Consultant
Department
Operations
Reports to
VP, Operations
Schedule/Hours
M-F 40 hours/week salaried
Works with
VP of Operations, Consultants, Account Manager, Clients

POSITION PURPOSE

  1. The Hubspot marketing operations consultant is a client-facing consultant with strong domain knowledge in Hubspot Marketing Hub, as well as the daily, weekly, monthly, and annual needs of marketing teams.
  2. The Hubspot marketing operations consultant is responsible for strategizing, planning, and delivery marketing hub solutions to meet our clients ongoing business goals.



ROLES & RESPONSIBILITIES

Client Satisfaction & QA
  • Ensure client has clear objectives, and that we deliver on those objectives
  • Proof and QA test work performed by Denamico before showing to clients
Client Strategy & Reporting
  • Lead monthly, quarterly, and annual strategy meetings with clients to determine their objectives, and our scope of work to help achieve their objectives
  • Use marketing hub expertise to recommend and implement best practices and solutions to client problems
  • Offer strategies on how to build, and improve conversions throughout clients contact, and customer lists
  • Work with the Denamico account managers to plan long term account growth for your clients
Client Communication & Project Management
  • Keep consistent communication with clients using email and video meetings
  • Maintain task hygiene in the project management system
  • Keep clients up to date on progress of tasks due from each side
  • Provide clear and succinct communication
  • Train clients through video training, and instruction documents
SME
  • Support scoping and pricing discussions with account managers using your experience and platform expertise
Marketing Hub Deployment
  • Deploy campaigns, and content using best practices of Denamico, and the Hubspot platform
  • Collaborate with other team members who specialize in content writing and other content creation

KEY OUTCOMES

  • 100% Client Satisfaction
  • NPS Score of 8.5+
  • 90% retainer retention
  • Work completed within contract hours


 

QUALIFICATIONS/EDUCATION/EXPERIENCE 

REQUIRED QUALIFICATIONS:
  • Alignment with Denamico core values
  • Bachelor’s degree or equivalent combination of education and experience required
  • 5+ years of experience in professional services, consulting, or project management
  • 5+ years of experience on a marketing operations team using Hubspot Marketing Hub
  • 3+ years of experience on Hubspot CMS or similar system
  • Experience managing ads on both Google Ads, and LinkedIn
  • Strong written, and interpersonal skills
  • Strong in both independent and collaborative work

PREFERRED QUALIFICATIONS/EXPERIENCE:
  • Strong technical  background that allows you to solve complex problems on the Hubspot platform
  • Experience in a consulting organization specializing in Hubspot, Salesforce, Marketo, or similar cloud software
  • Training of business process and tools
  • Experience in reporting, and presenting to stakeholders


 

JOB SETTING

  • Hybrid, or full remote
  • Work with internal stakeholders 30%, external stakeholders 70%
  • Works closely with the account manager on the sales team
  • Works alongside consultants with domain expertise in other Hubspot hubs


 

COMPETENCIES

CRM & Marketing Automation Software
  • Effectively configures setup, and ongoing admin of CRM and marketing automation tools
  • Shows a history of managing a system with many daily users
  • Displays understanding of professional marketing skills, and knowledge around brand alignment, style guides, personas, and user journeys
  • Presents a strong ability to articulate, and use professional marketing skills with a collaborative group
Organization
  • The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals
  • Works in a structured manner, effectively deploying resources and management methods to allocate and execute the work. Plans activities and places them in the right order, works precisely, uses adequate systems to organize resources and tasks and maintains as needed
Strategy and Communication
  • Great strength in asking questions, gathering input, and guiding conversations
  • The ability to provide direction and guidance to a group of people and to encourage cooperation between team members in order to attain an objective
  • Identifies and creates or recommends solutions to achieve marketing and user journey objectives
  • Strong skill set in presenting ideas in a clear and succinct manner that can be both summarized, and detailed depending on the audience
User Training
  • Can point to past experience training users of a system with success. This can include 1 on 1 training, documentation, or video walk through examples
Reporting and Analysis
  • Demonstrates abilities to report on marketing performance
  • Skills ability to create reports, and data visualization to show performance, and identify issues
  • Ability to summarize the status of objectives, and blockers of achieving objectives




ESSENTIALS OF A GREAT DENAMICO TEAM MEMBER
  • Alignment with Denamico core values: Learn with a Purpose, Challenge the Status Quo, Take Care of Each Other, Bring Yourself to Work
  • A strong desire to be part of a small organization where you can have a big impact 
  • Positive attitude and skilled in building and maintaining colleague and client relationships
  • Self-starter who thrives on results and continuous learning 
  • Ability to adapt quickly and balance numerous responsibilities
  • Incredible attention to detail and excellent writing skills
  • Data-driven, results-oriented and skilled at problem solving
  • Desire to work and ability to thrive in a fast-paced, dynamic environment

 

WHY YOU'LL LOVE WORKING WITH US
  • Comprehensive Healthcare & Dental Plan 
  • Competitive compensation and benefits package
  • Bonus and commission plans for everyone
  • 401k
  • Unlimited PTO and paid holidays
  • Company paid parking or public transport allowance
  • Ergonomic office workstation with electric standing/sitting desk, etc
  • Kitchen with stocked drinks & snacks
  • Mentors - we believe in helping each member of our team grow personally and professionally

 

LOCATION

Minneapolis- St.Paul, MN. Denamico enjoys a hybrid work schedule option between your home and our Minneapolis North Loop office. We’re normally in the office at least Tuesdays and Thursdays.

 

MANDATORY COVID-19 POLICY

Denamico requires all team members to be fully vaccinated against COVID-19 as a condition of employment. Denamico will consider requests for medical or religious accommodation to this vaccination requirement on an individual basis.

This is an exciting time to join Denamico! If you are interested in adding value to our team, please apply and we will be in touch.

 
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